Kim and I wish to present this letter to you and to your team in order to personally thank you for all that you have done to make our dream of owning a new home finally come true. From day one of our home buying process your team was exceedingly kind and helpful with all of our questions. Your team made a seemingly complicated process as stress free as possible for the both of us and because of all your hard work and dedication Kim and I are now proud home owners. I have dealt with several realty companies and realtors in the past and I can honestly say that I have never worked with anyone that was more focused on client satisfaction and on reliability of communication. It was extremely comforting to know that whatever question we had, big or small, would be treated with the utmost importance and care.
We both found it additionally calming that even at the end of the closing process your team was there to help us through all the trial and tribulations that often occur with the mortgage process. To this day, even though our home is purchased and we are comfortably moved in, your team is still willing to answers questions and help in any way, shape or form. All of these factors are easily proof enough to us that we definitely made the right choice when we chose The Emily Ellis Team.
Lastly we want to thank you as well for the very thoughtful and generous gift you provided to us in the form of the TJ Max gift card. We would like you to know that we purchased four great picture frames to further decorate our wonderful new home. The frames are a great addition to our home and more importantly a great memory for us of all the outstanding service that we received from your team. Thank you again for all you have done and if there is ever anything Kim or I can do to help you and your team, then by all means please ask. Thank you for making one simple dream come true…
-Kimberly and Ryan Deppe